Natasha Nzekwe, whose is due to fly to Amsterdam from the North Terminal, said: “It’s quite frustrating, but everyone seems to be pretty fine.
“There’s no water at all, you can’t even wash your hands in the toilets.
“If I were on a long haul flight I think it would be worse, not being able to properly wash your hands is frustrating, and they haven’t given us any information as to what is going on.”
Toilets in the airport’s North Terminal are closed as a result of the supply issue, while the majority of toilets in the South Terminal are unaffected.
Food outlets in the North Terminal remain open, but for passenger seating only.
Anthony Rochester, head of networks at SES Water, said the burst main was “temporarily affecting supply including Gatwick Airport”, and that teams were on site to repair the issue “as quickly and safely as possible”.
“We are sorry for the disruption this is causing customers and will continue to provide updates,” he added.
In July, both terminals at Gatwick lost running water for several hours after a power failure at a treatment works in the area.
Follow BBC Sussex on Facebook, external, X, external, and on Instagram, external and listen to BBC Radio Sussex on Sounds. Send your story ideas to southeasttoday@bbc.co.uk, external or WhatsApp us on 08081 002250.
